Book a Free Setup Call (1:02 video). Open on its own page
A free call to get you set up
While you set up, every step of the setup guide (on the Overview and the Get set up page) and the setup bar at the top of each page has a Book a setup call link. Accounts set up before the guide see a "Want a hand getting set up?" card on the Overview during the first 2 weeks of the trial instead. The call is a free 15-minute setup call with Anthony from the Pool Founder team. Click Book a call to open the booking page.
- The card is dismissible (the X in its corner) and disappears on its own after the first 2 weeks or when your trial converts to paid.
- You don't need the card — anyone can book directly at poolfounder.com/book-a-call, no account or login needed.
How to book
- 1Go to poolfounder.com/book-a-call (or click Book a call on the Overview card).
- 2Pick a time — times are shown in your timezone, with the soonest opening pre-selected — then click Continue.
- 3Pick how many pools you service, then enter your name, company name, email, and the phone number we should call. Tapping what you use today (Skimmer, Pool Brain, paper or spreadsheets, or something else) is optional, and so are How did you hear about us? and Add a note for the call. Check Text me about this call if you want text reminders (it's optional), then click Confirm call.
What happens after you book
- It's a regular phone call: we call the number you entered at the booked time. There is no Zoom or video link and nothing to download.
- Calls with us may be recorded and transcribed. You'll hear a short notice when you pick up.
- You get a confirmation email with a calendar invite.
- The email also includes a manage link to reschedule or cancel the call, no account needed.
- Reminder emails arrive 24 hours and 1 hour before the call. If you checked the text box, you also get a text confirmation, reminders the day before, an hour before, and a few minutes before we call (naming the number we'll call from, (770) 520-8060), a text if we miss you, and one follow-up. Reply STOP to any text to opt out.
- Confirmation and reminder emails come from zach@poolfounder.com, and there's an automatic thank-you follow-up after the call.
If booking is closed
If the page says booking is temporarily closed, it shows an email address to reach out to instead — you can still get help getting set up.
Want to make the most of the call? Run through the quick start guide first — importing your customers ahead of time means the call can focus on scheduling and routes.
Frequently asked questions
I already use Pool Founder and need tech support. Is this the right page?
Use the support call instead: signed in, open your name menu → Book a Support Call (or search "support call" in ⌘K) to book a Zoom or phone call with Zach. See book a support call.
Is the setup call really free?
Yes — it's a free 15-minute call, with no obligation and no account required to book.
How do I reschedule or cancel?
Use the manage link in your confirmation email. It lets you reschedule or cancel without logging in to anything.
I dismissed the card on my Overview page — can I still book?
Yes. The booking page at poolfounder.com/book-a-call is open to anyone, whether or not the card is showing.