We build what pool pros ask for.
Every item on this page came from a real conversation with a pool service owner or tech. When something ships, we check it off here with the date it went live. Vote for what you want next. Votes from Pool Founder customers are counted separately, because they’re who we build for.
Shipped
Live for every Pool Founder account.
11 items
Sort your customer list and filter by zip code or city
Sort by name, service address or date added, and narrow the list to one part of town.
CustomersText customers a link to pay their invoice
The "your invoice is ready" text can now include a pay link, so customers pay from their phone.
BillingPhoto rules are easy to find when you build a task
"Photo required" and "Camera only" sit right next to the task, not at the bottom of a long form.
Field appService Plans, with changes that reach your open jobs
Job templates are now called Service Plans, and saving one asks whether to update the jobs already using it.
Scheduling & routesExpand or collapse jobs on the weekly schedule
A clearer toggle for seeing every stop or just the routes at a glance.
Scheduling & routesSee each route’s progress stop by stop
Field Operations shows a progress bar with one segment per stop: not started, in progress or done.
Scheduling & routesRoute map pins show the customer, and work orders stand out
Hover a pin to see who lives there, and spot one-off work orders next to your recurring stops.
Scheduling & routesSaved replies in your text inbox
Answer the questions you get every day with one click instead of retyping them.
Texting & callsPool gallons calculator
Enter the shape, length, width and depth and get the pool’s volume filled in for you.
ChemistryCustomer names first, everywhere
Routes, schedules, jobs and the tech app lead with who the customer is, not the name of the job.
Field appPayroll for any date range, with a stop-by-stop list
Run payroll for custom dates or half-month periods and see every stop behind the total.
Team & payroll
4 items
Recurring work orders that come back on their own
Quarterly filter cleans or pressure washes reappear when the last one is done, and can be scheduled for you.
Scheduling & routesTrack filter pressure and when the filter was last cleaned
Log PSI with your readings and see the clean baseline and last-cleaned date on every pool.
ChemistryVideo on field alerts
Techs can record a leak or a noisy motor and the office can play it right on the alert.
Field appFuel and expense log for every truck
Techs log fill-ups with a receipt photo and odometer, and you can check them against miles driven.
Inventory & trucks
7 items
Hide customer phone numbers and emails from techs
Techs can still text and call through your business number without ever seeing the customer’s contact info.
CustomersLeave a note for the next visit
"Salt cell is out, dose chlorine" shows at the top of the stop for whoever services the pool next.
Field appChemistry trends on every job and customer
See how a pool’s readings have moved over time without leaving the page you’re on.
ChemistryLow-stock alerts
Get notified when a chemical or part drops below the level you set.
Inventory & trucksReminders for work orders that are due
No more forgotten jobs sitting in the To Schedule list past their due date.
Scheduling & routesPay techs per stop, hourly, both, or on commission
Set each tech’s pay model, set per-stop rates on a service plan, and add a quality bonus.
Team & payrollAsked for by 2 shopsTechnician scorecards
Score every tech on the things you care about, so you know who is doing great work even when the homeowner isn’t home.
Team & payrollAsked for by 2 shops
In progress
4Being built right now.
Tag pools and filter by tag or equipment
Tag a pool straight from a tech alert ("needs resurface") and pull up every pool with a certain pump.
CustomersRoute map filters
Filter the map by job type, status or tag, and hide any routes you don’t need to see.
Scheduling & routesTell customers when their service day changes
An automatic heads-up when you move a customer, worded differently for a one-time or permanent change.
Texting & callsCustomers who only accept one service day
Mark a day as required so suggestions never move them, and get a warning before you do.
Scheduling & routes
Up next
11Planned and first in line after the current work.
Visit reminders timed to the stop
Early stops get their reminder the evening before, later stops the morning of.
Texting & callsRequired readings on a schedule or by equipment
Require a reading every visit, every few visits, or only on pools with the right equipment, like salt.
ChemistryBring gate codes, pets, gallons and equipment in with your import
These come across from your spreadsheet as their own fields instead of getting lumped into notes.
CustomersSkip chemical pricing during setup
Start with everything included and fill in chemical prices later, when you have time.
BillingTime-off requests
Techs request days off from the app, you approve, and their routes are flagged for those days.
Team & payrollCheck any address against your routes
Type an address and see the best route and day for it before you quote a new customer.
Sales & leadsQuote templates
Save any quote’s line items and markup and reuse them on the next one.
BillingCustomer-friendly task names
Techs see your shorthand while service reports show a name the homeowner understands.
Field appKeep office issues off a tech’s score
Mark a piece of customer feedback as not the tech’s fault so it doesn’t count against them.
Team & payrollVisit texts link to that visit’s report
The after-service text opens the report for that exact visit, photos and all.
Texting & callsArrival, service and departure steps in order
Group tasks into phases and, if you want, require techs to finish them in order.
Field app
Exploring
10Bigger ideas we’re working through with customers.
AI visit quality scores
Every visit scored from its readings, chemicals and photos, with an alert when something looks off.
Team & payrollAsked for by 2 shopsYour own lead pipeline stages
Name and order the steps a lead goes through to match how you actually sell.
Sales & leadsSee which ads bring in paying customers
Send lead and customer conversions back to Facebook and Google so your ad spend works harder.
Sales & leadsWebhooks, an open API and alerts in Slack
Send alerts, completed visits and new leads to the other tools you already use.
IntegrationsReferral partners and referral tracking
Give partners a code, track everything that came from each referral and what you owe them.
Sales & leadsCall recording and transcripts
Record calls from your business number and get a written summary on the customer’s timeline.
Texting & callsService agreements with e-signature
Send an agreement from a lead or customer and get it signed online, no separate signing app.
Sales & leadsTwo-way email with customers
Connect your Gmail, email customers from Pool Founder and see their replies on their timeline.
Texting & callsInventory by truck
Know what’s on each truck, move stock between them, and restock from a list per truck.
Inventory & trucksRun several pool companies from one login
For owners and managers who oversee more than one company or branch.
Team & payroll
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